PwC, a global network of firms, is reaping the benefits of digital transformation and workforce upskilling. It has invested $3bn in a programme named ‘New World, New Skills’ to upskill its employees and reduce the digital skills gap. Four key lessons have been learned from this initiative.
Firstly, the initiative is not just about technology. It’s about creating a culture of continuous learning, where employees are empowered to learn new skills and adapt to changing environments.
Secondly, the programme has shown that upskilling needs to be personalised. One-size-fits-all training doesn’t work, and employees need to be given the tools and resources to learn at their own pace.
Thirdly, PwC found that it’s crucial to measure the impact of upskilling. They use a ‘digital fitness app’ to assess their employees’ digital skills and track their progress.
Lastly, PwC discovered that upskilling is a shared responsibility. It’s not just the job of HR or IT departments, but everyone in the organisation. Upskilling can only be successful if it’s supported by the entire business.
PwC’s experience with digital transformation and upskilling provides valuable insights for other businesses looking to close the digital skills gap and prepare their workforce for the future.
Go to source article: https://www.zdnet.com/article/four-lessons-from-pwcs-digital-transformation-workforce-upskilling-efforts/