Organisations are shifting from vertically focused functions to horizontal, cross-functional teams to better adapt to the rapidly changing business environment. This transition is driven by the need for more flexibility, agility, and customer-centricity. Vertically focused functions, while efficient, often result in silos that hinder collaboration and slow down decision-making. On the other hand, horizontal, cross-functional teams break down these barriers, enabling faster decision-making and more innovative solutions.
The shift requires a significant cultural change. Employees need to move from a mindset of individual success to team success, and leaders must transition from command-and-control to coaching and facilitating. This change also necessitates a new set of skills, including empathy, adaptability, and complex problem-solving.
While the transition can be challenging, it offers several benefits. Horizontal, cross-functional teams foster better communication, increased innovation, and higher employee engagement. They also allow organisations to respond more quickly to changes in the market. However, to successfully make this shift, organisations need to carefully plan the transition, provide adequate training and support, and continuously monitor and adjust the process.
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