Microsoft customers are harnessing the power of artificial intelligence (AI) to drive innovation and achieve business goals. Through the AI Business School, Microsoft provides education, resources, and strategic guidance to help businesses realise the full potential of AI. Companies, such as EY and Unilever, have embraced AI transformation, resulting in improved efficiency, enhanced customer experiences, and increased profitability.
EY has utilised AI to streamline its tax operations, saving thousands of hours of manual work. By incorporating AI into its workflow, EY has managed to improve accuracy, speed, and consistency in its operations. Unilever, on the other hand, has employed AI to enhance customer experiences. The company uses AI to personalise product recommendations, thereby fostering stronger relationships with customers.
Microsoft’s AI solutions are also assisting in tackling global challenges. For instance, the company’s AI for Health initiative is aiding in the fight against COVID-19 by accelerating research and ensuring the distribution of critical supplies. Through this initiative, Microsoft is demonstrating how AI can be leveraged to drive social impact.
Overall, AI transformation is becoming a crucial aspect of business strategy, with companies recognising its potential to unlock innovation and deliver significant business outcomes. Microsoft continues to support this transformation through its AI Business School, providing the necessary tools and knowledge for businesses to succeed in the AI era.
Go to source article: https://blogs.microsoft.com/blog/2024/03/13/from-vision-to-value-realization-a-closer-look-at-how-customers-are-embracing-ai-transformation-to-unlock-innovation-and-deliver-business-outcomes/