Leandro Herrero contends that the traditional HR toolkits, designed for a VUCA (Volatile, Uncertain, Complex, Ambiguous) world, are no longer effective. He suggests that the world has moved beyond VUCA to a state of hyper-VUCA, where speed, not volatility, is the defining characteristic. This shift necessitates a new approach to HR, one that prioritises agility and adaptability.

Herrero argues that HR departments need to discard outdated models and embrace new ones that can cope with the rapid pace of change. He points to the rise of digital natives in the workplace, who are accustomed to constant updates and upgrades, and suggests that HR needs to mirror this approach.

Herrero also calls for HR to move away from its traditional role as a rule-enforcer and instead adopt a more flexible, entrepreneurial mindset. He believes that HR should focus on creating a culture of trust and empowerment, where employees are encouraged to take risks and make decisions.

In this hyper-VUCA world, Herrero asserts that HR’s role is to enable and facilitate change, rather than manage it. He believes that by adopting this approach, HR can help organisations not just survive, but thrive in this new era of constant change.

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