BNP Paribas Cardif’s Chief Data Scientist automates document processing and weaves in AI for intelligent claims handling
Documents bedevil the lives of customers and the organizations that rely on them. However, in some vertical markets, the document is a necessary evil if accurate and compliant services are to be delivered. Insurance is just one example; the sector is document-rich or document-burdened, depending on your point of view. The complexity of the sector and the individual needs of customers make documenting fundamental. Surely, artificial intelligence (AI) is ripe for managing documents for the benefit of the insurance provider and the customer. The short answer is yes, as data leader Sébastien Conort, the chief data scientist of BNP Paribas Cardif, revealed.