Carrie Tharp, VP of Strategic Industries at Google Cloud, says that companies should think about testing generative AI on internal stakeholders before going…

At Google Cloud’s Next event in Las Vegas last week we heard from the vendor’s CEO, Thomas Kurian, about why he is prioritizing an ‘open’ AI platform, one that allows buyers to build AI applications that mean new and differentiated experiences. One of the key elements of Kurian’s pitch was the idea of ‘AI agents’, which are built through Google Cloud’s Vertex platform, and serve a number of roles, including customer agents, creative agents, employee agents, and data agents. We also heard from customers that had started deploying their own generative AI projects in production, which are already delivering efficiency gains.

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