The Government Transformation Strategy lays out the UK government’s vision for harnessing digital to build and deliver services. The strategy covers the period from 2017 to 2020. It aims to transform the relationship between citizens and the state – making public services digital by default, and simpler, clearer and faster to use.
The strategy’s objectives include growing the right people, skills and culture; building better tools, processes and governance for civil servants; making better use of data; and creating shared platforms to speed up transformation. It also focuses on overcoming the challenges posed by legacy systems and outdated ways of working.
The government plans to design and deliver joined-up, end-to-end services, and to govern these services effectively. It recognises the need to build a more responsive, iterative and user-centred design approach.
The strategy also highlights the importance of the government’s role as a facilitator, not just a service provider. It acknowledges the need to work with businesses, charities and the wider public sector to achieve its transformation objectives.
The strategy is a response to the rapidly changing digital world. It recognises that the government needs to adapt and respond to these changes to meet the needs of citizens and maintain trust in public services.
Go to source article: https://www.gov.uk/government/publications/government-transformation-strategy-2017-to-2020/government-transformation-strategy#vision-and-objectives