High-performing teams require psychological safety, a shared belief that the team is safe for interpersonal risk-taking. Google’s Project Aristotle, a study into team effectiveness, found that psychological safety is the most important factor in successful teams. This sense of security allows team members to feel comfortable admitting mistakes, asking questions, and offering new ideas.
Creating psychological safety involves four stages: approachability, acceptance, dependability, and accountability. Approachability means leaders must be accessible and receptive to feedback. Acceptance involves fostering an environment where all team members feel valued and included. Dependability requires team members to fulfil their commitments and responsibilities. Lastly, accountability is about setting clear expectations and holding individuals responsible for their actions.
Building psychological safety is an ongoing process. It requires regular, open dialogue and feedback, as well as leaders modelling the right behaviours. This includes acknowledging their own mistakes and vulnerabilities, asking for help when needed, and showing appreciation for team members’ contributions. It’s not an easy task, but the benefits in terms of team performance and innovation are significant.
Go to source article: https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it