Artificial Intelligence (AI) can significantly increase user adoption of workplace applications, as it can personalise and simplify the user experience. AI can make apps more intuitive and adapt to the needs of individual users, enhancing their engagement and productivity. It can also automate routine tasks, freeing up time for more complex, value-adding activities.
AI can learn from user behaviours and preferences to predict and recommend actions, making apps more user-friendly. For instance, it can suggest shortcuts for frequently performed tasks or provide reminders for important deadlines. Furthermore, AI can analyse large amounts of data to identify patterns and trends, aiding decision-making processes.
However, to maximise the benefits of AI, it’s crucial to ensure that the technology is seamlessly integrated into the app. This means that AI should not disrupt the user experience but rather enhance it. Additionally, users need to trust AI, which requires transparency about how the technology works and how it uses data.
Finally, while AI can significantly improve the usability and efficiency of workplace apps, it’s not a silver bullet. It should be used as part of a broader strategy to improve user adoption, which may also include training, user support, and regular feedback.
Go to source article: https://venturebeat.com/2017/05/26/how-ai-can-boost-user-adoption-of-workplace-apps/?t=20¶1=SMT