Digital transformation is prompting Chief Information Officers (CIOs) to adapt their roles, with many moving towards a more strategic function. As technology continues to evolve, CIOs are required to be more business-focused, aligning IT strategies with business goals. This shift has led to the emergence of the ‘transformational CIO’, who not only manages IT operations but also drives business innovation.
A survey by Deloitte found that nearly 40% of CIOs are focused on transforming their businesses, while 36% are adopting a functional role, and 25% are taking on a remit as a trusted operator. Interestingly, the role of the CIO is also becoming more customer-centric, with a significant emphasis on improving customer experience.
The rise of the transformational CIO is also leading to changes in skills requirements. Today’s CIOs need to possess strong leadership skills, business acumen, and an understanding of how technology can drive business value. They also need to be able to manage change effectively, as digital transformation often involves significant organisational change.
In addition, the role of the CIO is becoming more collaborative, with CIOs increasingly working with other executives to drive digital transformation. This is leading to a blurring of traditional roles, with the CIO role often overlapping with that of the Chief Digital Officer or Chief Innovation Officer.
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