Generative AI will transform HR by automating routine tasks, enabling a focus on human-centric functions. It will assist in recruitment and workforce development.

HR is fundamentally about managing humans – so how will the job change in a future where powerful generative AI tools are everywhere?

Empathy, emotional intelligence and an understanding of human nature are essential when it comes to managing a human workforce. Not exactly qualities that machines – even ones as human-like as ChatGPT – are renowned for!

So, are we going to see widespread replacement of human HR departments with cold, calculating chatbots that only care about measuring human efficiency and weeding out weaknesses?

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