Generative AI will transform HR by automating routine tasks, enabling a focus on human-centric functions. It will assist in recruitment and workforce development.
HR is fundamentally about managing humans – so how will the job change in a future where powerful generative AI tools are everywhere?
Empathy, emotional intelligence and an understanding of human nature are essential when it comes to managing a human workforce. Not exactly qualities that machines – even ones as human-like as ChatGPT – are renowned for!
So, are we going to see widespread replacement of human HR departments with cold, calculating chatbots that only care about measuring human efficiency and weeding out weaknesses?