Flat organisations challenge product managers to excel without the traditional hierarchical structure. This requires a shift in mindset, focusing on influence rather than authority. Product managers must become adept at managing through influence, building relationships and trust among team members.
In this setting, product managers must understand the power of “soft skills.” These include communication, empathy, and emotional intelligence, which are essential for navigating the complexities of flat organisations.
They should also nurture their ability to listen and learn, as well as to adapt and respond to feedback. This will help them to understand the needs and perspectives of different team members, fostering a collaborative and inclusive environment.
Additionally, product managers should cultivate a deep understanding of their product, its users, and the market. This will enable them to make informed decisions and to provide clear direction for their team.
Lastly, product managers should embrace the ambiguity that comes with flat organisations. This means being comfortable with uncertainty, being flexible, and being willing to take calculated risks.
In sum, product managers in flat organisations need to be influential leaders who can navigate complex dynamics, understand their product and market deeply, and thrive in ambiguous situations.
Go to source article: https://amycmitchell.substack.com/p/how-product-managers-excel-in-a-flat