Robotic Process Automation (RPA) vendors are striving to stay relevant in a world increasingly dominated by Artificial Intelligence (AI) agents. They’re achieving this by integrating AI into their software, creating what is known as intelligent automation. This allows RPA tools to handle more complex tasks, which require decision-making capabilities.
One strategy being employed is the use of AI to analyse and learn from the data processed by RPA tools. This enables the software to become smarter over time, improving its efficiency and effectiveness. Additionally, RPA vendors are partnering with AI companies to offer their customers a complete automation solution.
Despite these advancements, there are still challenges to overcome. The primary issue is the lack of skilled professionals who can implement and manage these systems. To address this, vendors are offering training programmes and certifications. They’re also developing more user-friendly interfaces to make their software easier to use.
While AI agents are seen as the future of automation, RPA still has a role to play. By integrating AI, RPA vendors can ensure their products remain relevant and continue to provide value to their customers.
Go to source article: https://techcrunch.com/2024/04/28/how-rpa-vendors-aim-to-remain-relevant-in-a-world-of-ai-agents/