Matt Black Systems, a UK-based company specialising in aerospace manufacturing, has transformed its business model to a radical form of self-management. This change was driven by the firm’s co-owners, Julian Wilson and Mark Stott, who were disillusioned with traditional hierarchical structures. They eliminated all management positions, allowing every employee to become a ‘managing director’ of their own role.
This shift led to a significant improvement in productivity, with the company reporting a 300% increase in revenue per employee. The change also led to a considerable reduction in delivery times, from an average of 20 weeks to just 3 weeks.
The self-management model at Matt Black Systems is based on three principles: freedom, responsibility, and transparency. Employees have the autonomy to make decisions about their work, are accountable for their actions, and share information openly. The company uses a software system called Javelin to track progress and maintain transparency.
Despite initial resistance, the self-management model has been successful. The company has seen a marked improvement in staff morale and customer satisfaction. Matt Black Systems is now considered a leading example of a company that has successfully implemented self-management, illustrating that this model can be highly effective in the right environment.
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