IBM is taking steps to improve its employees’ experience by implementing a new strategy that focuses on the individual. The technology giant has recognised the value of employee experience, and is investing in a range of initiatives, from agile workspaces to personalised learning opportunities. The firm’s chief talent officer, Diane Gherson, believes that a positive employee experience is crucial for attracting and retaining top talent.
IBM’s strategy includes the use of artificial intelligence (AI) to personalise learning and development opportunities for employees. The company’s AI system, known as ‘Your Learning’, recommends courses and learning paths based on the individual’s role, previous learning history, and career goals.
The company is also redesigning its workspaces to be more flexible and collaborative, with a focus on agile working. IBM has already transformed more than 20% of its workspaces globally, with the aim of fostering creativity and innovation.
IBM’s efforts seem to be paying off, with the company reporting a 20% increase in employee engagement over the past few years. The company believes that focusing on employee experience will not only boost morale and productivity but also drive business success.
Go to source article: http://hreonline.com/ibm-works-employees-employee-experience/