Outgoing civil servant, Andrew Greenway, has raised concerns about the future of the Government Digital Service (GDS). Greenway, who has worked with GDS on a contractual basis since its inception in 2011, believes that the service is being slowly dismantled. GDS was established with the aim of transforming the way the government delivers digital services, making them more efficient and user-friendly. However, Greenway points out that the service’s objectives have been compromised due to a lack of understanding and appreciation from civil servants and ministers. He suggests that the service’s original goals have been diluted and replaced with a focus on cost-cutting and back-end systems. Greenway also criticises the government’s approach to digital transformation, arguing that it is too focused on technology rather than understanding user needs. He further warns that the shift in focus could lead to a decline in the quality of digital services, ultimately impacting the public. Despite his concerns, Greenway remains hopeful that the service can be saved if the government renews its commitment to the original vision of GDS.
Go to source article: http://diginomica.com/2016/11/11/im-seeing-the-slow-dismantling-of-gds-warns-outgoing-civil-servant/#.WCWxXlfY0cY.twitter