Leadership in the age of complexity requires a significant shift from the heroic, command-and-control style of the past. Instead, leaders must embrace a more facilitative, emergent approach. This new model of leadership is about fostering relationships, creating conditions for innovation, and allowing order and coherence to emerge naturally from chaos.

This approach is based on the principles of chaos and complexity theory, where patterns and order naturally arise from disarray. It recognises that control is an illusion, and that efforts to impose order often lead to more chaos. Therefore, leaders should focus on cultivating relationships and connections, which can create a sense of coherence and shared understanding.

Leadership in this context is not about power or control, but about service and facilitation. It’s about creating environments where people can self-organise, innovate, and adapt to changing circumstances. This requires a high degree of trust, openness, and a willingness to let go of preconceived notions and plans.

In this age of complexity, leaders must also be prepared for the unexpected and be comfortable with uncertainty. They must be willing to abandon familiar strategies and embrace new ways of thinking and acting. This is a challenging but necessary shift for leaders who want to thrive in today’s complex and rapidly changing world.

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