John Kotter’s dual operating system is a pioneering concept that aims to accelerate change in large organisations. The model combines a hierarchical management system with a network-like structure to encourage innovation and agility. The hierarchical system, often seen in traditional organisations, is efficient and reliable but lacks flexibility. On the other hand, the network system is more dynamic, fostering quick decision-making and adaptability.

Kotter’s dual operating system merges these two structures, offering the best of both worlds. It enables organisations to maintain stability and control while promoting speed, agility, and creativity. This dual system is especially useful in times of change, as it allows companies to respond swiftly and effectively to new challenges and opportunities.

The network structure, in particular, is a catalyst for change. It empowers employees to take the initiative, encouraging them to contribute ideas and solutions. This promotes a culture of innovation, with employees at all levels playing a part in driving change.

In essence, Kotter’s dual operating system is an innovative and practical approach to managing change in large organisations. It integrates the stability of a hierarchical system with the dynamism of a network structure, creating a balanced and flexible model that can adapt to the ever-changing business environment.

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