Microsoft’s Chief People Officer, Kathleen Hogan, emphasises the importance of understanding artificial intelligence (AI) to maximise its benefits in the workplace. Hogan suggests that AI can be a useful tool for employees, but to harness its full potential, workers need to learn how to use it effectively. She also advocates that companies should provide training programmes to help their staff develop the necessary skills.
Hogan highlights the need for a shift in mindset, moving from a fear of AI taking jobs to seeing it as a tool that can make work more efficient. This change in perspective, Hogan believes, can help employees embrace AI and use it to their advantage. She also suggests that companies can help by creating an environment where employees feel safe to learn and experiment with AI.
Lastly, Hogan emphasises the importance of diversity in AI development. She argues that having a diverse team of developers can help ensure that AI systems are fair and unbiased. This, in turn, can help prevent any potential harm caused by biased AI systems. Hogan concludes that with the right approach, AI can be a powerful tool that enhances productivity and efficiency in the workplace.
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