Microsoft Teams is harnessing next-generation artificial intelligence (AI) to streamline frontline operations, reduce costs, and increase efficiency. The technology enables frontline workers to access information swiftly, make quick decisions, and communicate effectively, even in challenging environments. Microsoft Teams offers features like Walkie Talkie, Tasks, and Shifts to facilitate communication and collaboration.
The AI capabilities of Teams are enhanced by the integration of Microsoft Viva, an employee experience platform. This integration offers personalised and actionable insights to frontline workers, helping them to learn, grow, and achieve more. Viva Topics, a part of the platform, uses AI to deliver knowledge and expertise in the apps people use every day, directly in the flow of their work.
Microsoft is also partnering with RealWear, a leader in hands-free, head-mounted computers, to further empower frontline workers. RealWear devices integrated with Teams provide a voice-activated user interface, allowing workers to stay connected while keeping their hands free for work.
With its next-generation AI and strategic partnerships, Microsoft Teams is set to revolutionise the way frontline workers operate, fostering a more efficient, productive, and connected workforce.
Go to source article: https://www.microsoft.com/en-us/microsoft-365/blog/2023/08/09/save-costs-and-drive-efficiency-with-next-generation-ai-on-the-frontline-with-microsoft-teams/?ocid=usoc_TWITTER_M365_spl100004457259648