Organisations are bounded systems, with boundaries that can be physical, temporal, or conceptual. These boundaries define the organisation’s scope, distinguishing it from its environment. They help to create a sense of identity and belonging among members, and also serve as a filter, deciding what information enters and leaves the system.
Boundary management is a critical aspect of organisational life. It involves negotiation and decision-making about the permeability of boundaries. While rigid boundaries can create a silo effect, overly porous ones can lead to chaos. Hence, the challenge is to strike a balance, allowing enough flexibility for innovation and adaptation, but also maintaining enough stability for efficient functioning.
The role of managers in boundary management is crucial. They must constantly navigate the tension between inclusion and exclusion, openness and closure. They must also manage the organisation’s external boundaries, deciding how it interacts with its environment. This involves making strategic decisions about partnerships, alliances, and competition.
Boundary work is an ongoing process, requiring constant vigilance and adjustment. It is influenced by factors such as the organisation’s culture, power dynamics, and external pressures. It is a critical aspect of organisational survival and success.
Go to source article: https://theoverlap.substack.com/p/organizations-as-bounded-systems