Remote working has become a staple in many companies, but the lack of in-person interaction has created a gap in feedback and communication. Employees often feel left in the dark about their performance, leading to anxiety and uncertainty. To combat this, businesses are turning to technology to bridge the gap.
Platforms such as Slack and Zoom are being utilised for more than just meetings; they’re becoming a hub for feedback and dialogue. Managers are encouraged to provide regular, constructive feedback through these channels to keep employees informed and engaged.
Yet, these digital solutions aren’t without their drawbacks. Some employees find the constant availability overwhelming, leading to burnout. Others struggle with the impersonal nature of digital feedback, missing the nuances of face-to-face communication.
To mitigate these issues, companies are experimenting with ‘hybrid’ models, combining remote and in-office work. This approach allows for regular in-person feedback sessions, while still reaping the benefits of remote work.
In the end, effective communication is key. Whether it’s through a screen or across a desk, feedback is vital for employee growth and company success. As remote work continues to evolve, so too will the methods of delivering and receiving feedback.
Go to source article: https://www.nytimes.com/2023/04/24/business/remote-work-feedback.html