Agentforce 2.0 brings substantive technology advances – but it is enough to open up a multi-trillion-dollar enterprise digital labor market for Salesforce?

Hard on the heels of Agentforce 1.0, unveiled just three months ago at Dreamforce, comes the 2.0 version. That’s the astonishing speed at which technology iterates in this new era of AI. So what’s different about Agentforce 2.0? Quite a few things, actually, down in the technology itself, which we’ll get to in a moment.

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