AI has revamped services companies and given smaller firms that ability to compete with giants. Here is a look at the moving parts, scaling and the new models emerging.
At Constellation Research’s AI Forum in Silicon Valley, Forever Human.ai and Soul of the Machine, which launched at AI Forum 2025, walked through AI-driven services. Here are the takeaways from Tracey Cesen, Founder & CEO Forever Human.ai, and Sunil Karkera, Founder of Soul of the Machine.