Workplace rudeness is a growing concern, with 98% of workers experiencing uncivil behaviour during their careers. This incivility can range from minor slights to outright hostility, and can significantly impact productivity, morale, and staff retention.
A recent study found that 12% of workers quit their jobs due to rudeness, with another 25% deliberately reducing their efforts. Furthermore, 48% purposely decreased their work quality, while 80% lost work time worrying about the incident.
Rudeness can have a domino effect, as those who experience it are more likely to behave rudely themselves. This can create a toxic culture, where incivility becomes the norm.
Combatting rudeness requires commitment from all levels of an organisation. Leaders need to model respectful behaviour, while organisations need to foster a culture of kindness and respect. Training on effective communication, empathy, and conflict resolution can also help.
In a world where rudeness is becoming increasingly common, it is crucial for organisations to take a stand and promote a more respectful workplace.
Go to source article: https://www.linkedin.com/pulse/seriously-its-getting-out-hand-folks-david-clark