A significant disconnect exists between companies and employees regarding the use of technology at work, with both parties holding conflicting views. Businesses believe that they are providing the necessary tools and technologies, while employees feel that their needs are not being met. This misunderstanding stems from a lack of communication and understanding of the role technology plays in the modern workplace.
Companies often invest in technology without considering the needs and preferences of their employees. They tend to view technology as a means to improve productivity, overlooking its potential to enhance employee satisfaction and working conditions. On the other hand, employees view technology as a means to facilitate their work and improve their work-life balance, not as a tool to increase their output.
The solution lies in bridging this gap, ensuring that businesses understand the needs of their employees and invest in technologies that meet these needs. Employees, in turn, need to communicate their technological requirements and preferences more effectively. By doing so, companies can create a more harmonious and productive working environment.
The pandemic has accelerated the need for this understanding, with remote working becoming the norm. Businesses need to adapt quickly to this new reality, prioritising the technological needs of employees to ensure a seamless transition to remote work.
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