The traditional notion of expertise is collapsing, making way for collaborative sensemaking, a process where individuals pool their knowledge to understand and solve complex problems. This shift is driven by the increasing complexity of the world, as well as the democratisation of information through technology.

The old model of expertise, where a small group of people possess a deep understanding of a particular field, is no longer sufficient. The complexity of modern problems requires a broad range of knowledge and perspectives, which can only be achieved through collaboration.

Collaborative sensemaking utilises the collective intelligence of a group, allowing for a more comprehensive understanding of an issue. It also promotes a more democratic approach to problem-solving, where everyone’s input is valued and considered.

In the age of the Internet, everyone has access to vast amounts of information, making it possible for anyone to contribute to the sensemaking process. This democratisation of knowledge challenges the traditional power structures associated with expertise and opens up new opportunities for collaborative problem-solving.

Despite these changes, expertise is not becoming obsolete. Instead, its role is evolving. Experts are now seen as facilitators in the sensemaking process, helping to guide the group towards a shared understanding. This new role requires a different set of skills, including the ability to listen, synthesise diverse viewpoints, and guide collective decision-making.

In conclusion, the shift from individual expertise to collaborative sensemaking represents a significant cultural change. It reflects a new way of understanding and solving problems, one that is more democratic, inclusive, and effective in dealing with the complexity of the modern world.

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