FROM ADMINISTRATOR TO INNOVATOR
HR is at a crossroads. Volatile market conditions continue to demand new organisational structures and ways of working for businesses to adapt and thrive. For HR, this is as an opportunity to be at the forefront of change and help to shape the future of work in their organisation. However, many HR departments find themselves positioned as managers of an old legacy operation. Therefore, HR needs to undertake its own transformation – from Administrator to Innovator.
Transforming HR while maintaining legacy activities and managing the last generation of transactional software is not easy. So where to begin?
To start, HR leaders need to nurture a new mindset within their own function, extend their teams’ own skills and knowledge and continue to define their role in an organisation’s digital transformation. This will allow them to start advising the business on enabling digital leadership capabilities, identifying future talent needs and designing better working organisational structures.
But the missing link in many digital transformation initiatives is involving the workforce in setting change goals. HR can and should initiate a distributed conversation about what needs to change, and what everyone can contribute to building the future organisation.
We support HR leaders at every step of the digital change journey. Tailoring our engagements to suit specific strategic needs or urgent tactical requirements, we draw on decades of experience in social business design and our iterative approach to digital business change to quickly deliver tangible results.
KEY CHALLENGES FOR HR
- Reinventing HR while managing legacy
- Limited input into digital strategy
- Empowering leaders with digital skills
- Finding next-generation digital leaders
- Mapping digital talent within the organisation
- Engaging a distributed workforce
- Making better use of social tech
- Better collaboration across digital platforms
- Implementing agile ways of working
- Managing expectations of digital workers
- Lack of in-house digital skills
DIGITAL TALENT MAPPING
Traditional talent frameworks are not designed for the fast-moving, evolving needs of companies undertaking digital transformation and defaulting to IT skills training is not enough. How do you develop a comprehensive digital talent strategy to meet the needs of today and tomorrow?
Our Digital Talent Mapping services:
- Digital talent framework development
- Talent catalogue & detailed capabilities
- Digital talent map visualisations
- Practical digital talent recommendations
Connected companies need connected leaders who can thrive in a networked world. We also need better digital leadership throughout the organisation. Cultivating leadership behaviours at all levels helps create a culture of action and accountability.
Our Digital Leadership Enablement services:
- Executive team briefings & guidance
- Inspiring future of leadership workshops
- Diagnostics on leadership health metrics
- Digital function design & development
THE FUTURE OF WORK
Digital transformation means upgrading our org structures and practices as well as shiny new tech. HR should play a key role in communicating how this can improve employee experience. We help HR leaders pilot digital tools and techniques in a ‘protected space’ and learn what works.
Our Future of Work services:
- Lessons from startup ways of working
- Digital culture activation
- Distributed change management
- Agile teams development & support
SELECTED BLOG POSTS
The aspect of the future of the digital workplace that most excites me is its data. The social and organisational network data produced by these tools provides a wealth of possibilities to explore. These can be as simple as a chatbot that replaces an IT help-desk, or...read more
Historically, an organisation used a predict-and-plan operating model suited to stable business environments. However, in the new world of constant change and uncertainty, organisations need to be set up to sense-and-respond to emerging challenges. In HR, the concept...read more
The challenge of transforming large, complex organisations that have grown up around calcified hierarchies and process management structures is a hard one. There are no easy answers. It requires knowledge across various fields including technology, culture,...read more
In the world of transformation, there are many buzzwords and mis-used terms that can confuse the message. The term 'digital transformation' is often used quite loosely to describe anything from digitisation through to new digital products and services, but it is worth...read more
The circular conversation about robots taking all the jobs rumbles on. In some industries however we see the dawning realisation that automation is not occupation-focussed, but task focussed, and the composition of tasks dictates how fast a role will be automated....read more
As organisations try to keep up with progress on digital innovations, demand for ‘digital talent’ has become a hot topic. There is much anxiety about the lack of existing digital talent - but do we have an agreed definition of what it is? Many focus on the purely...read more
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