As someone who has spent considerable time at the intersection of technology and organizational change, my work over recent years has become dominated by two interconnected themes: The Technology of Business and the Business of Technology. The first examines how digital tools have transformed from optional enhancements to the essential infrastructure of modern organizations, while the second explores the unprecedented power wielded by the handful of companies that create and control our digital landscape. At the core of these investigations lies a fundamental question that becomes more pressing with the rapid use of AI at scale:

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