Organisations are failing to harness the power of their employees’ personal networks. These networks, a collection of relationships and connections, can be a secret weapon for organisational success. They have the potential to drive innovation, increase productivity, and enhance customer satisfaction. However, they are often overlooked or undervalued.

A key reason for this oversight is the traditional hierarchical structure of organisations, which discourages employees from leveraging their networks. To rectify this, organisations need to shift towards a more network-centric model. This model encourages individuals to use their networks, allowing them to contribute more effectively to the organisation.

To implement this shift, organisations need to focus on three areas: connection, collaboration, and cultivation. Connection involves encouraging employees to build and maintain relationships both inside and outside the organisation. Collaboration means ensuring employees are equipped with the tools and skills needed to work together effectively. Cultivation involves creating an environment that nurtures and values networks.

By focusing on these areas, organisations can unlock the potential of their employees’ networks, leading to increased innovation, productivity, and customer satisfaction.

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