McKinsey Digital identifies five top tech trends for 2021. First, the growing use of artificial intelligence (AI) in operations and decision-making. AI is now being used to automate routine tasks, predict future outcomes, and make data-driven decisions. Second, the rise of digital platforms that are transforming industries by enabling new business models and disrupting traditional ones. These platforms are not only changing the way businesses operate but also how they interact with customers.
Third, the increasing importance of cybersecurity as digital transformation accelerates. Businesses are investing heavily in cybersecurity to protect their digital assets and customer data. Fourth, the emergence of ‘Tech for Good’, where technology is being used to address social and environmental challenges. This trend is driven by a growing awareness of the role technology can play in creating a more sustainable and equitable world.
Finally, the shift towards remote working and digital collaboration, driven by the COVID-19 pandemic. This trend is expected to continue even after the pandemic, as businesses realise the benefits of a more flexible and distributed workforce. These trends are shaping the future of technology and have significant implications for businesses and society.
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