Instead of making people more efficient, agents can execute work for them, allowing people to focus on higher-value thinking.

With the recent rise of generative AI, enterprise executives are under pressure to demonstrate AI innovation to their stakeholders. While ChatGPT and various copilots have been a start, the next real leap forward in AI is coming around the corner with the introduction of AI agents. These autonomous software systems can reason, make decisions and take action to pursue goals, going beyond just providing insights or generating content.

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