Type 2 organisations are those which prioritise the development and well-being of their employees over other considerations. They are characterised by their commitment to creating an environment where employees feel valued, supported, and motivated to perform at their best. This often involves implementing policies and practices that promote work-life balance, professional growth, and job satisfaction.

Unlike traditional, profit-driven companies, Type 2 organisations recognise that their success is intrinsically linked to the happiness and productivity of their workforce. They understand that by investing in their employees, they can enhance their performance, improve their service or product quality, and ultimately, increase their profitability.

In a Type 2 organisation, leadership is not about exerting control or authority but about inspiring and empowering others. Leaders in these organisations are expected to be role models, demonstrating the values and behaviours that the organisation wants to promote. They are also expected to actively listen to their employees, respect their ideas and opinions, and involve them in decision-making processes.

Embracing the Type 2 approach requires a significant shift in mindset and culture. However, those who have successfully made this transition have reported numerous benefits, including increased employee engagement, higher levels of innovation, and better business outcomes.

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