Public conversation about AI often centers on abstract projections of its risks and benefits. What’s largely missing is a vision for what “AI going well” means, grounded in the concrete aspirations of people around the world who already use AI and have begun developing a sense of what it might do for them.
So we asked our users about their hopes and concerns with AI, as well as how their perspectives connect to their actual experiences with the technology. Over one week in December, we invited everyone with a Claude.ai account to sit down with Anthropic Interviewer—a version of Claude prompted to conduct a conversational interview—and tell us about how they view AI. 80,508 people, across 159 countries and 70 languages, took the interview. We believe this is the largest and most multilingual qualitative study ever conducted.¹
