Enterprise communication is often misunderstood, with many focusing on the delivery method rather than the content. This is a mistake, as content is the most important aspect of communication. For effective enterprise communication, it is crucial to make the message clear, concise, and actionable.
Emails are often overused and misused in enterprise communication. While they are useful for broadcasting information, they are not effective for discussion or decision-making.
Meetings are another common communication method, but they can be time-consuming and inefficient. To make meetings more effective, they should be structured, with a clear agenda and defined outcomes.
Instant messaging is a useful tool for quick, direct communication, but it can also lead to information overload and distraction.
For complex discussions and decision-making, face-to-face communication is often the best method. It allows for immediate feedback and clarification, and helps build relationships.
In conclusion, the key to effective enterprise communication is not the delivery method, but the content and how it is structured. It’s about making the message clear, concise, and actionable.
The future of enterprise communication lies in integrating these methods into a unified communication system, allowing for seamless transition between different communication modes. This will enable more efficient and effective communication, leading to better decision-making and productivity.
Go to source article: https://medium.com/@drewdil/what-everyone-gets-wrong-about-enterprise-communication-5f58b9b643fc#.fwhuypbwv