Salesforce’s Einstein is an artificial intelligence (AI) system that integrates with the company’s cloud-based customer relationship management (CRM) software. It enables businesses to make data-driven decisions and automate tasks. The AI system’s features include predictive analytics, machine learning, natural language processing, and smart data discovery. Einstein learns from the data it processes, continually improving its algorithms to provide more accurate and personalised insights and recommendations.
Enterprise AI, such as Einstein, is transforming the way businesses operate. It allows for the automation of routine tasks, freeing up employees to focus on more strategic and creative tasks. More importantly, it provides businesses with insights and predictions that can inform decision-making and strategy.
However, the adoption of enterprise AI is not without challenges. It requires a significant investment in time and resources, and businesses need to have a clear understanding of what they want to achieve with AI. Furthermore, there is a need for businesses to address ethical considerations and potential biases in AI algorithms.
Despite these challenges, the benefits of enterprise AI are significant. It has the potential to improve productivity, drive innovation, and create a competitive advantage. As such, businesses are increasingly recognising the value of investing in AI.
Go to source article: http://venturebeat.com/2017/02/25/what-salesforce-einstein-teaches-us-about-enterprise-ai/