New Ways of Working (NWOW) Playbook highlights the importance of modernising work methods in order to foster creativity, productivity, and employee satisfaction. The NWOW approach emphasises the need for flexible, remote working, and a shift away from traditional office-centric models. A key part of this approach is the redesign of the physical workspace to support collaboration and innovation.
The Playbook outlines five core principles of NWOW: people-centred, trust-based, output-focused, flexible, and evolutionary. These principles aim to create a work environment that prioritises employee well-being and autonomy, focusing on results rather than hours spent.
The Playbook also provides a guide to implementing NWOW, including steps to define a vision, engage stakeholders, design the approach, and measure success. It also offers resources and tools to support this transition, including a NWOW Canvas and a NWOW Toolkit.
The NWOW approach is not a one-size-fits-all solution, but rather a framework that can be adapted to suit individual organisational needs and cultures. It recognises that effective change requires continual learning, adaptation, and evolution.
The Playbook also stresses the importance of leadership in driving this change, suggesting that leaders should model the desired behaviours, communicate the vision clearly, and empower their teams to work in new ways. It also emphasises the role of HR and IT in supporting this transition, recommending that they work together to create an integrated approach to workplace transformation.
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