New Ways of Working

Bringing new team approaches and new work cultures and behaviours to life

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We maintain an extensive knowledgebase of new ways of working, management techniques and team practices that our clients can use as part of their own learning and transformation programmes.

Most of these new connected ways of working are simple to introduce, but we also work more intensively with innovative teams to help support and structure their work more effectively using techniques like Getting Things Done (GTD), Working out Loud (WOL), Go to Gemba, Team of Teams, Minimum Viable Strategy and more.


Leaders set the weather in organisations, and their behaviour also influences how others act. Adaptive organisations need more, not less, leadership – but leadership that goes beyond simple bureaucratic management to inspire, support and direct the work of colleagues.

We run executive learning sessions to help leaders adopt network-centric leadership methods, and we work alongside existing development programs to deliver the enablement activities required by leaders to sustain new digital behaviours in the workplace.


It is important to communicate what digital transformation means to people working in the organisation, and how new ways of working can improve their day-to-day experience.

In our transformation programmes, we provide an online hub that helps explain all aspects of an agile, adaptive organisation and what it means to work in a more connected way, plus we can offer a range of online and group learning tools and content to reinforce this message, as well as inspiring keynotes and fun workshops for internal events.


Retaining digital talent

The demand for digital talent at all levels of the organisation far outstrips supply. Research by Mortimer Spinks indicates that by 2020 the UK is expected to have a shortage of 800,000 tech workers. Recruiting them costs more and takes longer than any other...

Measuring how trust manifests in organisations

Building a culture of trust between management and the workforce is a key factor in reducing resistance to organisational change, and it helps create stronger alignment and sharing of ideas and practices. But, typically, trust is only measured once a year, or once a...

Procurement as an interface

I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...

Getting started as a digital guide

There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...

Enterprise-wide Agility: Doing versus Being

“Doing agile is a set of activities, but being agile is the state of mind, the ongoing capability, and the cultural adaptability.” ― Pearl Zhu, Digital Agility: The Rocky Road from Doing Agile to Being Agile When working with global firms seeking to...

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