Atlassian, an Australian software company, has implemented a novel approach to tackling outdated and inefficient company rules. CEO Mike Cannon-Brookes has appointed a dedicated “chief of staff” to identify and amend these so-called “dumb rules.” The aim is to foster a more efficient, productive, and employee-friendly work environment.
This innovative strategy emerged from an internal survey that revealed employees’ frustration with certain company protocols. Instead of ignoring these concerns, Cannon-Brookes took action, underlining his belief that the best ideas often come from those at the coalface.
The chief of staff role, held by Dugald Hollis, involves reviewing feedback from employees, identifying problematic rules, and proposing solutions. Hollis has already made significant changes, including simplifying the company’s travel policy and improving the process for employees to acquire new software.
Cannon-Brookes’ approach has been praised for empowering employees and fostering a culture of continuous improvement. It also underscores the importance of listening to employee feedback and taking action where necessary. This strategy could serve as a model for other companies looking to streamline operations and improve employee satisfaction.
Go to source article: https://www.fastcompany.com/3068931/why-this-ceo-appointed-an-employee-to-change-dumb-company-rules