Companies that are struggling to find the right place to deploy new AI tech should consider use cases involving “voice of the customer” applications — parsing, interpreting, and responding to customer input from all different channels. They are typically easier to...

Professional services businesses can overcome resource challenges with intelligent data and automation, writes Workday’s Patrice Capello. Service based organizations are juggling many new challenges precipitated by evolving business models and competitive pressures....

In today’s rapidly evolving technological landscape, the integration of AI into cloud engineering is no longer a choice but a necessity for an organization to stay competitive. This document outlines… In today’s rapidly evolving technological landscape, the...

The race is on to develop artificial general intelligence (AGI), but a nearer-term disruption is on the horizon: artificial general business intelligence (AGBI), enabling the rise of the zero-humans company. Go to Source

Becoming AI powered means transforming scenarios across your organization. Use our guidance by department and individual scenario to get inspired, empower your workforce and realize value from your Copilot investment. Select the relevant documents to download to...

If you’ve ever asked a chatbot a question and received nonsensical gibberish in reply, you already know that “artificial intelligence” isn’t always very intelligent. And sometimes it isn’t all that artificial either. That’s one of the lessons from Amazon’s recent...