Why Job Descriptions Need To Go

After hiring upwards of fifty people over the past ten years, I am ready to fess up. I loath writing job descriptions. A few years ago at a previous company, I introduced a new product director role within my business unit. I knew what I was after: someone who...

Stop confusing employee engagement and culture

Over Christmas, like many, I had time to catch up with family and friends I don’t get to see as often. Aside from the usual exchange of life updates, these conversations usually turn towards questions of work, namely: ‘What is it you’re doing at the moment?’. My usual...

Resolutions for Change in 2017

2016 has been quite a year. Any PESTLE analysis would paint a picture that contains more turmoil than most would have predicted 12 months ago. However, at Post*Shift, we have seen some glimmers of hope through better realisation from companies of their digital...

Organisations in the Entrepreneurial Age

From the Etsy store owners, Upworkers, and Uber drivers of the gig economy to the thousands of start-ups taking their place on the starting blocks in the great race to start-up success every year, there’s no doubt that technology has enabled a new era beyond the...

Defining the Operating Model for the Digital Enterprise

Earlier this week at the IOM Summit in Cologne, I gave a talk entitled ‘Defining the Operating Model for the Digital Enterprise’ that outlined what I think are the two key foundations of a digitally transformed enterprise: An operating system that coordinates...

The Future Of The Professional Services Firm

The structure and practices of professional services firms go back hundreds of years, and they have been well-suited to an era of individual expertise. Previously, firms themselves consisted of buildings, brands, and a common understanding of how to work in a given...