Getting started as a digital guide

There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...

Digital Transformation: Why Tech Alone Won’t Cut It

Pick any organisation in the FTSE500 and they will probably have a digital transformation initiative of some kind. Indeed, according to IDC, budgets allocated to be spent on digital transformation globally are forecast to reach an estimated $1.2 trillion – an...

From Analogue Management to Digital Leadership

Eight years ago this week, I started my first real job, for a global financial institution. It was in the wake of the financial crisis, so banks weren’t exactly “employer goals”, but to be honest, I was just grateful to be getting a regular income....

Why Job Descriptions Need To Go

After hiring upwards of fifty people over the past ten years, I am ready to fess up. I loath writing job descriptions. A few years ago at a previous company, I introduced a new product director role within my business unit. I knew what I was after: someone who...

Stop confusing employee engagement and culture

Over Christmas, like many, I had time to catch up with family and friends I don’t get to see as often. Aside from the usual exchange of life updates, these conversations usually turn towards questions of work, namely: ‘What is it you’re doing at the moment?’. My usual...