Will AI Deliver the Productivity Boost we all Hope For?

Benchmarking against the Industrial Revolution The Industrial Revolution was a defining moment in human history which marked a monumental shift from manual labour to mechanised production. Yet, the productivity increase was initially only about 3% per decade between...

Principles and Patterns over Dogma and Rules

Transforming our organisations will require huge shifts in basic digital literacy and ways of working for almost every employee outside of technology & development teams. New digital hotspots are starting to emerge, but scaling and replicating these emerging areas...

Digital Adoption as a Driver for Change

Some notes and links on why top-down change initiatives still fail and some glimpses of a more emergent approach focussed on digital adoption. Plus ça change? It’s been exactly seven years since Gary Hamel and Michele Zanini argued that: ‘continuous improvement...