The cult of bare minimum learning

by | Mar 7, 2023

The past few years have seen an increasing investment in solving the growing digital skills gap within organisations. There are pockets of employees, even in leadership, who adopt learned helplessness with a chuckle – as if it is OK to lead in the digital age...

Gather more data, understand less…

by | Nov 9, 2022

Some thoughts on why orgs find data capabilities and leveraging insights so hard, despite years of investment and initiatives. There probably isn’t a single organisation that has not had a clear strategic imperative to do more with its data in recent years....

Mind the Experience Gap

by | Aug 5, 2022

Some thoughts on making ‘experience chasms’ a bit shallower at the boundaries of traditional orgs. We’re seeing increased interest in customer and employee experience from most organisations, focused on increasing loyalty, revenues, engagement and...

What Does it Mean to Move From Projects to Products?

by | Apr 26, 2022

As organisations work through the transformation efforts needed for increased agility, some of the required mindset shifts can easily be forgotten in the flush of initial speed, breaking things (with permission 😉 ) and training – and then abandoned. One mindset...