Mind Your Language

Mind Your Language

In this edition, Livio looks at some of the subtler communication challenges we rarely focus on in digital change programmes. What’s in a word? I never cease to be amazed by the speed with which certain terms spread across all sorts of business communities,...
The * of Crowds

The * of Crowds

Thinking about three very different examples of the wisdom, stupidity and bravery of crowds, and how we should never under-estimate so-called “users”… With Great Reach Comes Get Responsibility… I really enjoyed reading up on three wildly divergent...