Don’t Forget ‘Soft Skills’ When Closing The Digital Gap

by | Mar 17, 2017

Most organisations currently have digital skills gaps that are holding back change. In interviews with digital and HR executives, both groups cite the lack of digital skills and values as the biggest barrier to transformation. Governments and corporates alike are...

Stop confusing employee engagement and culture

by | Jan 5, 2017

Over Christmas, like many, I had time to catch up with family and friends I don’t get to see as often. Aside from the usual exchange of life updates, these conversations usually turn towards questions of work, namely: ‘What is it you’re doing at the moment?’. My usual...

When the going gets tough

by | Aug 18, 2016

Do you ever have those days, weeks or even months when everything needs to be done yesterday? The last couple of weeks have been exactly that for me. I am about to take a four week holiday from work to get married, so deadlines and demands on my time have been piling...

Digital change in banking: precursors & catalysts

by | Aug 4, 2016

The recent announcement that Wells Fargo entered into a partnership with Amazon, signalling the online retailer’s entry into the tricky – but massive – US student loan market, is only the latest in a series of alarm bells being sounded in the financial...