Free your leadership capacity to define team opportunity

Imagine an organisation where leaders are swarmed with tasks to the point they don’t dedicate any time to leading teams. Now imagine an organisation where leaders only focus on the performance of teams and try to micromanage every situation. Since neither option is...

Avoiding the Upskilling Whack-a-Mole

Employees trying to up-skill face a real dilemma, one which becomes even more acute when their organisation is undergoing transformation: on one hand, they are caught in the prevailing cult of bare minimum learning, and on the other, the organisation’s ever-changing...

Getting lost in the organisational cave

Organisations generate rules and guidelines to govern behaviour and to avoid problematic outcomes, but over time these rules can chip away at the sense of ownership, autonomy and accountability that we want to see in a modern workplace. Getting the balance right is...

Continuous Improvement: The big juggle

A common fallacy in team working is the assumption that productivity and continuous improvement are strongly correlated, meaning that when one improves so does the other. In fact, we need to juggle both at the same time, and that means paying attention to the subtle...

Organisational Radical Candor FTW

Cerys explores missed opportunities for radical, two-way discussions L&D are avoiding in their quest for simple, KPI-friendly projects. It is both a cliché and a truism that change is hard and that it never ends. And whilst trying to make employees feel safe,...