Beyond Simple Office Automation: The Rise of Super Operators

As always, there is a lot going on this week – or at least being announced – in the field of AI that is relevant to firms and other organisations who are still working out their own use of the technology, from OpenAI’s promise of GPT4.5 leading to a...

Destruction, disruption, change and transition strategies

The words ‘change’ and ‘disruption’ are seen by many within the tech sector as unalloyed good, but there are many situations where seeing a problem and breaking down the old system are easier by orders of magnitude than building something new in its place. And of...

Enterprise AI: Lessons from Social Media

Recent hints by AI researchers that they believe AGI is now within reach have fuelled an increasingly polarised debate about AI harms vs benefits. Ethan Mollick recently wrote up a useful overview of developments that considered where the water is rising (LLM...

AI World Building & The Value of Boring BizOps

The roaring AI train didn’t slow down at the end of the year as many of us humans needed to; and as 2025 gets underway, major players are still throwing coal into the furnace: OpenAI has been heavily hinting that they think they are moving beyond AGI (but what does...

Will We See the First Programmable Organisations In 2025?

This long-form piece is an example of the content we share in the premium edition, which we are making available to all subscribers – HNY!   What Lies Ahead for Enterprise AI? 2024 was an extraordinary year for ‘AI’ – from the rapid improvement of...

Wrapping up 2024

What a year it has been for those of us interested in the future of work and smart organisations! We have seen incredible developments in AI tools and LLMs, culminating in the preview release of OpenAI’s new o3 reasoning model last week. The tech is developing faster...