Visibility and Legibility in the Connected Company

One overlooked benefit of AI and smart technology is its potential to solve the problem of coordinating work and related communications in large, complex organisations. We have studied better alternatives to the cascading hierarchy for decades, and in the hands of...

How Could AI Agents Improve The Co-ordination of Work?

In large organisations today, the dominant form of work co-ordination is still old-fashioned ‘manual’ management and meetings, despite the existence of accessible, simple technologies that could solve this problem more effectively. As The Atlantic’s Derek Thompson...

Small is Beautiful: Cats vs Megamind

In Don’t Fear the Coming Trough of AI Disillusionment, in January, I wrote: “I believe what is emerging in enterprise AI has the potential to accelerate the path towards smart organisations that go beyond the limits of the C20th corporation. But first, we will need to...

0.48kWh Should be Enough for Anybody

Exciting and Stupid Google has embarrassed itself once again with hasty roll-out of generative AI features, serving up ‘AI overviews’ for search topics that include glue in Pizza recipes, health suggestions such as ‘eat rocks’ and a whole host of confused, basic...