Colleague-First Experiences: Another Management Conundrum

Some reflections on EX, the role of managers in creating colleague-first experiences and the challenge of relentless change for all. Investment in colleague-centricity is finally catching up to customer-centricity. We have many more conversations with our clients...

The Fabric of the Org is Links Not Bricks

This week we look forward to the looming battle between office and “remote” working and ask what we can learn from Reddit and gamers about collaboration. Ronald Coase Reversed Earlier this week, I completed the content planning phase for an extensive...

Tackling Emerging Tech as a Team

In this edition, Cerys explores how employees can feel less on the back foot when it comes to emerging tech. Yesterday I had the pleasure of presenting at a conference on the paradox of emerging technology, and one of the questions asked at the end of my talk has...

Looking Beyond Centralised Platforms and Workplaces

This week, Lee is seeing signs of light through the cracks and trying to imagine a world beyond attention-farming. Will we remain trapped in centralised systems that seek to monetise our attention and emotions, or is there a brighter future beyond this stage of the...

Chasing Productivity at the Expense of Learning

In this edition, LJ reflects on the successes and failures of the 2020 remote working experiment. As we head towards the end of this extraordinary year, I have been reflecting on the successes and failures of the largest spontaneous working from home experiment. It...